AUBURN, Mass. – A water main break in Worcester on Monday has led the Elm Hill Water District in Auburn to issue a precautionary boil-water advisory.
To assure safe water, bring the water to a rolling boil for one minute. Be sure to let the water cool before using it.
The Nov. 12 water main break in Worcester at the intersection of May and Chandler streets caused disruption of the water supply to the entire city of Worcester as well as the Elm Hill Water District in Auburn. The Woodland Water District and the Auburn Water District were unaffected by this break.
The boil-water advisory is in effect until further notice for Elm Hill Water District customers. According to Auburn officials, tap water should be boiled prior to use for drinking, cooking, making baby formula, making ice cubes, brushing teeth or for pets to drink.
The water is not contaminated, according to town officials, but the loss of pressure in the water line make it wise to be cautious and boil the water.
Once the system pressure is restored, samples will be collected throughout the city to assure it’s safe to drink. Sampling and testing may take two to four days to complete. The boil-water advisory will remain in effect until sampling and testing show water is safe to drink.
While the distribution system recovers, Elm Hill Water District customers can expect rattling pipes, air in the water and discolored water. The process of recovery can be helped if residents and businesses open cold water taps to let air out.
Do not open hot water taps as this will draw rusty water into your hot water tank, and avoid doing laundry for the next few days while the system fully recovers and discolored water dissipates.
Call the Elm Hill Water District at 508-755-5448 if you experience continuing problems or have any questions about this matter.